Question 290 of 300 · Law and the Rule of Law
Question 290: You bought a television in Germany. At home you unpack the television, but it doesn't work. The television is broken. What can you do?
Official question from the BAMF catalog used for the Einbürgerungstest (German citizenship test) and the Leben in Deutschland test. Topic: Law and the Rule of Law.
The question as it appears on the exam
Sie haben in Deutschland einen Fernseher gekauft. Zu Hause packen Sie den Fernseher aus, doch er funktioniert nicht. Der Fernseher ist kaputt. Was können Sie machen?
The Einbürgerungstest is written and sat in German only, with no dictionary allowed. Use the English below to understand the question, but learn to recognise the German wording above — that is what you will see on the day.
Answer options
- Aeine Anzeige schreibenfile a report
- Bden Fernseher reklamierenmake a complaint about the televisionCorrect
- Cdas Gerät ungefragt austauschenexchange the device without asking
- Ddie Garantie verlängernextend the warranty
Correct answer
B — den Fernseher reklamieren
make a complaint about the television
Why this is the answer
The correct answer is “make a complaint about the television.” A defective new product should be reported to the seller so that statutory remedies such as repair or replacement can be requested.
How this question fits into the exam
On exam day you answer 33 questions in 60 minutes: 30 from the general catalog of 300 questions — this question is one of them — and 3 about your federal state. You pass with 17 correct answers. Aiming for exactly 17 leaves no margin for nerves, so take timed mock exams until 33 out of 33 feels routine.
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